At Virtual Hawks, we are committed to offering supreme-quality services. In case a client is not satisfied with our services, our refund policy exists to cater to them.  

Refund Eligibility

Our refund policy is pertinent in the following cases:

• Failure to provide deliveries timely.
• Failure to provide services because of unforeseen circumstances that cannot be controlled.
• If clients are discontented with the services we provide. 

Please be mindful that the following situations will not lead to refunds:

• If you have a change of mind after utilizing our services.
• If you fail to provide us with sufficient information or access required to complete our services.
• If you violate our terms of service.

Refund Process

To request a refund within the mentioned period, get in touch with us through email, and our representatives will evaluate the request and respond accordingly. If the request is approved, we will reimburse the refund. 

Subscription Cancellation

Users have the choice to discontinue their recurring subscription at any time. However, keep note that canceling the subscription will not result in a refund for previous or future payments. Rest assured, once the subscription is canceled, they will not be billed any further.

Refunds and Charges

Suppose you initiate a chargeback with your credit card company or payment provider. In that case, we reserve the right to cancel your account and take necessary legal action to recover any unpaid fees.

Changes to Refund Policy

We have the right to modify this Refund Policy at any time. In case of any changes, we will notify users via email or post updates on our website.

In case of any queries or concerns, reach out to us through the details mentioned below:

Phone Number: 408-703-5663

Email: info@virtual-hawkss.com